Using SMS to contact the 999 service in an emergency

Many people on the autism spectrum find talking on the phone difficult and prefer to communicate via email, text or social media. But what if you needed to call 999 in an emergency?

emergencySMS is a free service that allows you to use SMS (text messaging) to contact any of the UK 999 services (police, ambulance, fire & rescue or coastguard). It’s available for anyone who finds making a voice call difficult, including members of the autistic community. To use the service, you need to pre-register your phone on the website – we recommend you do it now so it’s ready to use when you need it.

For more information on how the service works and to register your phone, visit www.emergencysms.org.uk